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Positions Available--Interns, Volunteers, Staff
Food Service Team Member – Front End Manager
Purpose of Position: Provide leadership in support of operation of Firehouse 15 Catering and Café operations
Reports to: Food & Beverage Director
Collaborates with: Food Service Kitchen Staff
Priority #1: Adhere to essential program participant functions
Objectives (Performance Measure)
• Attend and participate in all required classes (training and developmental programs) and retreats.
• Report to project assignment and carry out responsibilities as identified below
• Attend and participate in all connecting events such as Diamond Talent Search, Highland Park Community Day, Beyond Dialog, MLK Program, Long Walk to Freedom, Diamond Debut (Gala), etc.
• Fill-in as needed to support other service assignments.
• Communicate to supervisor any difficulties in understanding tasks or assignments.
• Adhere to Boaz and Ruth Core Standards (listed below)
• Adhere to Behavior and Participant Expectations (listed below)
Priority #2: Oversee restaurant customer service
Objectives (Performance Measures)
• Prepare for restaurant opening
• Oversee and assist with restaurant operations including
o Customer service
o Interface with kitchen staff
o Processing cash, on account and credit card transactions
o Identifying and resolving customer concerns.
o Establish and maintain current customer and potential customer relationships.
o Reconciling on daily cash, charge, on account transactions and accompanying logs
• Prepare and submit routine reports related to restaurant operations, catering and on-account transactions
• Coordinate maintenance of general decorum of restaurnat
Priority #3: Assist as needed to support kitchen staff
Objectives (Performance Measures)
• Assist with orders for customers – salads, desserts, etc
• Assist with preparing for, delivery of, and clean up associated with catering events
• Work as needed for catering events
• Run errands to store to make food, supply purchases and bank for change as needed end of day clean up
Priority #4: Assist with and/or coordinate as needed preparing for, delivery of, and clean up associated with onsite and offsite catering events
Objectives (Performance Measures)
• Preparation of food and other items
• Packaging for delivery
• Provide service on site at catering events
• Post event clean up
Priority #5: Assist Food and Beverage Director with internal control and other activities as needed, including but not limiting
• Ordering, purchasing and receiving restaurant supplies
• Inventory control
• Portion control
• Marketing
• Menus
Food Service Team Member - Wait Staff
Purpose of Position: Provide leadership in support of operation of Firehouse 15 Catering and Café operations
Reports to: Food & Beverage Director
Collaborates with: Food Service Kitchen Staff
Priority #1: Adhere to essential program participant functions
Objectives (Performance Measure)
• Attend and participate in all required classes (training and developmental programs) and retreats.
• Report to project assignment and carry out responsibilities as identified below
• Attend and participate in all connecting events such as Diamond Talent Search, Highland Park Community Day, Beyond Dialog, MLK Program, Long Walk to Freedom, Diamond Debut (Gala), etc.
• Fill-in as needed to support other service assignments.
• Communicate to supervisor any difficulties in understanding tasks or assignments.
• Adhere to Boaz and Ruth Core Standards (listed below)
• Adhere to Behavior and Participant Expectations (listed below)
Priority #2: Oversee restaurant customer service
Objectives (Performance Measures)
• Prepare for restaurant opening
• Oversee and assist with restaurant operations including
o Customer service
o Interface with kitchen staff
o Processing cash, on account and credit card transactions
o Identifying and resolving customer concerns.
o Establish and maintain current customer and potential customer relationships.
o Reconciling on daily cash, charge, on account transactions and accompanying logs
• Prepare and submit routine reports related to restaurant operations, catering and on-account transactions
• Coordinate maintenance of general decorum of restaurnat
Priority #3: Assist as needed to support kitchen staff
Objectives (Performance Measures)
• Assist with orders for customers – salads, desserts, etc
• Assist with preparing for, delivery of, and clean up associated with catering events
• Work as needed for catering events
• Run errands to store to make food, supply purchases and bank for change as needed end of day clean up
Priority #4: Assist with and/or coordinate as needed preparing for, delivery of, and clean up associated with onsite and offsite catering events
Objectives (Performance Measures)
• Preparation of food and other items
• Packaging for delivery
• Provide service on site at catering events
• Post event clean up
Priority #5: Assist Food and Beverage Director with internal control and other activities as needed, including but not limiting
• Ordering, purchasing and receiving restaurant supplies
• Inventory control
• Portion control
• Marketing
• Menus
Firehouse and Kitchen Maintenance
Purpose of Position: Performs routine maintenance duties at Firehouse 15 Café and Shops
Reports to: Food and Beverage Director
Collaborates with: Members of Staff and Coworkers
Priority #1: Adhere to essential program participant functions
• Attend and participate in all required classes (training and developmental programs) and retreats.
• Report to project assignment and carry out responsibilities as identified below
• Attend and participate in all connecting events such as Diamond Talent Search, Highland Park Community Day, Beyond Dialog, MLK Program, Long Walk to Freedom, Diamond Debut (Gala), etc.
• Fill-in as needed to support other service assignments.
• Communicate to supervisor any difficulties in understanding tasks or assignments.
• Adhere to Boaz and Ruth Core Standards (listed below)
• Adhere to Behavior and Participant Expectations (listed below)
Priority #2: Restaurant Maintenance
Objectives (Performance Measures)
• Empty trash cans in offices, clean bathroom commodes, sinks, walls, mirrors, fixtures and floors for all office buildings and stores
• Clean and maintain restaurant to include wet mopping, cleaning tables, sweeping, and removing trash
• Clean and maintain rest rooms; clean sinks, toilets, walls, mirrors, fixtures, dust mop floors and wet mop floors; Ensure sufficient stock of paper towels, tissue and soap
• Utilize tools and equipment necessary to complete job and/or unscheduled task
• Follow safety rules when operating equipment
• Perform other duties as assigned.
Priority #3: Kitchen Maintenance
Objectives (Performance Measures)
• Clean and stock dishes, pots and pans and cutlery using dishwasher and sink equipment
• Ensure sufficient stock of paper towels, tissue and soap
• Utilize dishwasher and other tools and equipment necessary to complete job and/or unscheduled task
• Follow safety rules when operating equipment
• Perform other duties as assigned.
Core Standards of Behavior
• I Honesty – Being truthful self and with others; Being trustworthy; Being open and communicate sincerely
• Accountability – Being dependable; Being on time; Being engaged; Following instructions and rules of organization, Accepting supervision; Accepting consequence; Doing what you say you will do
• Team Work – Working well with others; Being open to others' ideas; Being cooperative, flexible and adjust as needed; Being considerate of others (courteous, thoughtful, caring)
• Solution-oriented – Seeing challenges not problems; Offering constructive suggestions rather than negative criticism
• Productive – Going beyond the minimum; Having a positive work ethic; Practicing active waiting
Moving Team Driver
Purpose of Position: Handle all moving, donation pick-up, delivery and facility-to-facility transfer requests
Reports to: Moving Team Leader
Collaborates with: Interior Designer, Sales Team Members, Retail Manager, Refinishing
Physical Demands/Job Requirement:
• Strength – ability to lift minimum of 20# and maximum of 75# by self and with assistance 200# or greater
• Movement – individual is to be able to balance, stoop, kneel, crouch, reach, handle large and small items, as well as fingering small and large items
• Valid Virginia Drivers License
Priority # 1: Adhere to essential program participant functions
Objectives (Performance Measure)
• Attend and participate in all required classes (training and developmental programs) and retreats.
• Report to project assignment and carry out responsibilities as identified below
• Attend and participate in all connecting events such as Diamond Talent Search, Highland Park Community Day, Beyond Dialog, MLK Program, Long Walk to Freedom, Diamond Debut (Gala), etc.
• Fill-in as needed to support other service assignments.
• Communicate to supervisor any difficulties in understanding tasks or assignments.
• Adhere to Boaz and Ruth Core Standards (listed below)
• Adhere to Behavior and Participant Expectations (listed below)
Priority # 2: Moving and donation pick-up, delivery and facility-to-facility transfer requests
Objectives (Performance Measures)
• Make pick-ups from donors
• Deliver pick-ups to stores, warehouse or as otherwise directed
• Pack, load and transfer furniture and other household and office goods
• Make facility-to-facility transfers between warehouse and other B&R sites
• Establish and maintain current customer and potential customer relationships.
• Complete paperwork in accurate and timely manner
• Perform other duties as assigned
• Carry out assignments in a safe, timely, courteous, and efficient manner
Priority #3: Operate B&R vehicles safely in accordance with city and state laws and regulations
• Maintain vehicles—cab, interior and exterior body-- in clean and proper working condition
• Keep vehicle license and decals current
• Keep persona drivers license with no violation points
• Maintain vehicle log with accuracy and timeliness
• Obey all laws
• Drive with courtesy
Parable Restoration Team Member
Purpose of Position: To assist in all aspects of furniture restoration and refinishing including pick-up, restoration and repair, and delivery
Reports to: Parable Restoration Team Leader
Collaborates with: Stores, Moving and Facilities Maintenance
Knowledge of:
• Proper usage of power tools and safety procedures for same.
• Proper usage of restoration chemicals, paints and varnish removers and safety procedures for same.
• Identification of different wood types and their ability to be repaired.
• Staining and coloring techniques (oil-based, acrylic, aniline dyes)
• Identification of antique furniture and if repairs needed, whether it is advisable to repair or sell as is
• Burning using shellac sticks
• Work flow (coordinating repairs to maximize efficiency of time)
Physical Demands:
• Strength – ability to lift minimum of 20# and maximum of 75# by self and with assistance 150#.
• Movement – individual is to be able to balance, stoop, kneel, crouch, reach, handle large and small items, as well as fingering small and large items
• Vision – clarity of vision (normal or corrected) near and far, depth perception, color vision and field of vision
Priority #1: Workplace Safety
Objectives (Performance Measures)
• Maintains a clean, safe restoration work area (Percent of days free of safety violations)
• Use safety equipment while using hazardous materials - i.e. face mask. (Worker awareness of safety issues)
Priority #2: Adhere to essential program participant functions
• Attend and participate in all required classes (training and developmental programs) and retreats.
• Report to project assignment and carry out responsibilities as identified below
• Attend and participate in all connecting events such as Diamond Talent Search, Highland Park Community Day, Beyond Dialog, MLK Program, Long Walk to Freedom, Diamond Debut (Gala), etc.
• Fill-in as needed to support other service assignments.
• Communicate to supervisor any difficulties in understanding tasks or assignments.
• Adhere to Boaz and Ruth Core Standards (listed below)
• Adhere to Behavior and Participant Expectations (listed below)
Priority # 3: Picking up Items for Repair
Objectives (Performance Measures)
• Assist if necessary in Receiving calls and collects information needed: date of request, name, address, phone number, description of item(s), # of items to be restored or refinished. (Thoroughness and accuracy of call information)
• Assist if necessary in setting up time for pickup and estimator to review item(s) so an estimate on restoration or refinishing and timeframe for when the item will be returned can be done. (Scheduling efficiency)
Priority #4: Quality Control
Objectives (Performance Measures)
• Maintains records on all items for repair – tagged with name, address, phone no., date item came in, detailed description of work to be done, and date work expected to be completed. (Records are accurate and up-to-date)
• Maintain standards for quality of work for restoration and refinishing. (All restoration work meets or exceeds customer expectation)
Priority #5: Assist in Facilities Maintenance
Objectives (Performance Measures
• Conduct facilities maintenance assignments including but not limited to cleaning and painting; demolition and removal of debris; removing or replacing appliances and fixtures; repairing walls, doors and windows; replacing or repairing electrical or plumbing fixtures
• Utilize tools and equipment necessary to complete job and/or unscheduled task
• Perform other duties as assigned.
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Sales Team Member
Purpose of Position: Store Sales. Manage quality and consistency of product and services.
Reports to: Retail Manager
Collaborates with: Staff and members
Priority #1: Essential program participant functions
Objectives (Performance Measure)
• Attend and participate in all required classes (training and developmental programs) and retreats.
• Report to project assignment and carry out responsibilities as identified below
• Attend and participate in all connecting events such as Diamond Talent Search, Highland Park Community Day, Beyond Dialog, MLK Program, Long Walk to Freedom, Diamond Debut (Gala), etc.
• Fill-in as needed to support other service assignments.
• Communicate to supervisor any difficulties in understanding tasks or assignments.
• Adhere to Boaz and Ruth Core Standards (listed below)
• Adhere to Behavior and Participant Expectations (listed below)
Priority #2: Sales activities in assigned locations
Objectives (Performance Measures)
• Present and sell merchandise and services to current and potential customers
• Coordinate with staff to accomplish the work required to close sales, if needed
• Identify and resolve customer concerns.
• Establish and maintain current customer and potential customer relationships.
• Maintain pleasant and safe work environment
• Prepare sales tickets to record all sales transaction
• Identify and implement marketing and public relations activities
• Perform other duties as assigned
Priority #3: Sales recordkeeping
Objectives (Performance Measures)
• Open and reconcile cash register
• Maintain daily record of sales, donation and moving transactions
• Close and reconcile cash register
• Report daily sales to Retail Manager and Accountant
• Prepare and report monthly sales, donation and moving activities
• Perform other duties as assigned
Priority #4: Donation and moving transaction recordkeeping
Objectives (Performance Measures)
• Prepare and report monthly sales, donation and moving transactions
• Perform other duties as assigned
Connecting Team Member/Leader
Priority #1: Provide receptionist services for Main Office (3030 Meadowbridge) · Answer phone, take and deliver messages, and interacts with visitors in accordance with established procedures · Maintain a welcoming, hospitable personality · Friendliness – speaking with everyone who enters the store and directing them to the right person or give them the needed information · Ensure we do not have people using the reception area as a lounge area · Direct community members to computers for public use · Ensure computer lab is being utilized by past and current program participants · Responsible for copy machines in Harvest Thrift building and Benefield Office Building including maintenance, supplies, appropriate paper · Maintain schedule of meeting space and their availability · Support curriculum team – print out and post current calendar · Literature updated and distributed to all Boaz + Ruth locations Priority #2: Provide Administrative and planning support to AmeriCorps Interns - Church Partnership Initiatives
- Connecting Across Richmond Events
- Beyond Dialogue and other connecting and all hands events
- Recruit and train tour guides
- Create schedule of tour guides and participants to share at informational lunch and tours
Education and Experience High school diploma or equivalent Knowledge of administrative and clerical procedures Knowledge of computers and relevant software applications Knowledge of customer service principles and practices Keyboard skills
Key Competencies Verbal and written communication skills Professional personal presentation Customer service orientation Information management Organization and planning Attention to detail Initiative Reliability Stress tolerance CORE BEHAVIORS
Each staff member and apprentice will demonstrate the following core behaviors:
• Organizational Citizenship: Being a good steward of B&R supplies, equipment, time and finances.
• Collaboration: Assisting other team members with duties that may be needed to enhance the mission of Boaz and Ruth.
• Communication: Welcoming visitors with smiles, firm handshakes and good eye contact; and providing support and expressing gratitude to volunteers for their contributions to Boaz and Ruth.
• Teamwork: Working collaboratively with staff and peers in a courteous, cooperative, and honest manner.
• Personal Accountability: Performing assigned tasks in a manner that reflects – accuracy, timeliness, initiative and effectively giving and receiving feedback.
• Learning to Learn: Seeking and being receptive to opportunities for learning and growth through a variety of formal and informal approaches including classes, workshops, meetings, personal reflection, etc.
• Living Boaz and Ruth Vision: Clearly understanding the vision, relating job responsibilities to the vision, and sharing the vision through networking with the community-at-large
Boaz & Ruth seeks a full-time Director of Development to administer and grow a program that maximizes fundraising within the organization’s strategic plan, objectives, and goals.
Priorities include:
¨ Managing the cultivation and stewardship efforts of individual, corporate, foundation, church and civic donors
¨ Planning & implementing the annual campaign, including the coordination of major gift efforts
¨ Identifying, writing and managing grant applications
- Working closely with marketing of B&R vision and the B&R revitalization enterprises
Qualifications desired include:
¨ At least 5 years experience in fundraising (CFRE preferred)
¨ High energy, positive, “can-do” attitude, flexibility, teamwork, and attention to detail; high degree of initiative
¨ Strong verbal communications skills and demonstrated ability to write clearly and persuasively
¨ Demonstrated ability to think strategically and thorough understanding of strategic development
¨ Demonstrated ability to prospect, cultivate, and manage new donors
¨ Strong partnership-building and event planning skills
- Strong understanding of marketing strategies
¨ Thorough understanding of all components of a diversified funding base
¨ Interest, enthusiasm, and affinity for fundraising and working with people.
The successful applicant will work well in multicultural teams and with diverse constituencies. S/he will be self-motivated, work well under pressure and be able to handle several projects at one time. S/he will have good judgment and, ideally, a sense of humor. The position reports to the President/CEO and works closely with the Connecting/Marketing Team and with the Board Development Committee.
Boaz & Ruth, a faith-based nonprofit located in the Highland Park neighborhood of Richmond, rebuilds lives and communities through relationships, training, transitional jobs and economic revitalization. Please visit our website for more information. www.boazandruth.com Send resume to martha@boazandruth.com
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Blessings
Martha Rollins
Boaz & Ruth, inc.
http://www.boazandruth.com
Boaz & Ruth
Rebuilding Lives and Communities Through Relationships
Empowering Lives and Communities Through Economic Development
Connecting lives and Communities Through Shared Experiences
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